There is a lot of different CRM software out there, and not all will work for your business. So make sure you find the right one by doing some research first.
The CRM you need for your business can help keep every part of it in sync. Whether that means engaging with customers and prospects or managing relationships, this application has everything.
The needs of large organizations are very different from those of small businesses and the solutions they require should reflect this. It’s clear that you wouldn’t use small business solutions for your accounting or web presence. remember don’t use that kind of platform to manage your customer and client relationships also.
The CRM market worldwide has a valuation of $66.5 billion, and your business can benefit from the right enterprise software to help you get ahead in this competitive environment.
Learn about what CRMs are, and which features you should look out for when choosing one of the 8 Best Enterprise CRM Software of 2022 solutions that will suit your needs.
Table of Contents
What is an Enterprise CRM?
CRM is the key to successful customer relationships. A system or software that helps you manage your interactions with customers, can also be used for lead generation and sales tracking. CRM is a short form of customer relationship management. CRMs are one of the most important tools in any company’s arsenal. They store all your customer information and their history, then analyze that data to provide insights about who you’re dealing with, which can help relationships grow stronger than ever before.
The enterprise CRM is the most comprehensive software that integrates customer-related workflows on a single platform. for instance, The enterprise CRM captures all marketing campaigns that were used to nurture leads, while the customer relationship management (CRM) system tracks a person’s purchase history.
You can use this data to see how much your company spends on acquiring new customers and optimize marketing strategies, which could ultimately decrease operating expenses or fine-tune the way you operate.
Despite almost all Enterprise solutions aimed at larger companies, HubSpot Sales Hub Enterprise is the perfect solution for any organization that needs to manage their entire sales process. You don’t have to be an enterprise-level team in order to take advantage of powerful tools like this.
Whatever choice you make, it’s more important to get functionality that will help your business grow.
What Makes a Good Enterprise CRM Software?
The best CRMs give you a 360-degree view of your customer base and individual customers so that data-driven decisions can be made which optimize revenue while improving satisfaction, loyalty, or engagement.
CRM vendors should prioritize functionality to meet the needs of four key business functions in your company. These are sales, marketing, customer service, and e-commerce so look for a system that offers all these features.
Contact management. The CRM will help your company to organize customer data. It may also have advanced search features that can handle both structured and unstructured information, making it easy for you to find what’s needed when searching through all of this important info.
Customer opportunity and lead management. The goal of lead tracking is to better understand your customer’s needs and demographics so that you can provide a more tailored experience for them. This way the company will be able to grow its business as well.
Reports and analytics tools. With real-time data, you can track your workflow and get the information needed for more effective future campaigns.
Customizable screens. Create a workspace that is customized to the needs of your company and team.
Mobile apps. The best CRMs allow staff to access your account on the go, even if they’re out in the field or working remotely. All good software has support for both iOS and Android devices so you can keep up with everything from anywhere.
Sales and marketing functions. Leverage the power of automating sales and marketing-related functions, such as forecasting orders.
Integrations. Your CRM should seamlessly integrate with the technologies you use to do things like visualize your data or run an e-commerce platform.
Cloud hosting. Increase your sales and customer engagement by eliminating the inaccessibility of on-premise CRM solutions, with improved data security.
Customer support. You’ll have questions, so be sure to reach out and ask the provider any doubts or misgivings that may come up.
Proposal Creation: Integrating with the right proposal software can help you track how much money is being spent on a project or client. You’ll be able to create quotes and keep records of your time and expenses while accepting payments through this integrated system that’s built for success.
What is the Best Enterprise CRM?
Enterprise-level CRM solutions are exactly what you need to organize and accelerate your business processes. Whether small or large, all businesses will appreciate the power of an enterprise-level solution.
This is a list of eight different types of enterprise CRM software that you can use.
1.HubSpot Sales Hub Enterprise:
Enterprise Price: $120/user per month (starts at 10 users).
What’s Great About HubSpot Sales Hub:
HubSpot’s Sales Hub Enterprise is a comprehensive CRM platform that meets the needs of businesses no matter their size. It has an easy-to-use interface with powerful features, putting everything including your data in one place so you can do more right away.
The Sales Hubs platform offers more than just the basics. With it, you can work smarter not harder by integrating with free cloud-based CRM software that will give your business all of those extra features and benefits to help grow the bottom line.
Plenty of email marketing features. Email marketing is one of the most popular ways for companies to communicate with their customers. With features like automated sequences, customizable templates and more-you can rest assured that your company will always have nurtured leads.
Sales process support. You’ll have all the tools you need to grow your business in one place with a complete suite of marketing, scheduling, and lead scoring software.
Syncing with your other platforms.
Customizable reporting. You can find loads of metrics out there, and you are free to customize the function for high-level or granular details as much as your heart desires.
Sales playbooks. Make sure your team has everything they need for a successful sale with beautifully formatted proposals and scripts.
Workflow extensions. If you need to move lots of data, we have the perfect solution for whatever tools you’re using.
Workflow extensions. Move your data with ease using extensions that work for whatever tools you use.
Dedicated customer success manager. HubSpot experts are ready to help you with any question or concern that arises. Get in touch for a quick chat.
Enterprise Price: $99 per month, 14-day free trial (10 user minimum).
What’s Great About Pipedrive: Pipedrive’s focus on user experience means that its interface is designed to be as intuitive and easy to use. The software is lightweight and easy to install, so even large companies can use it. It also works well with other systems or applications that you may have in place already.
The enterprise version of the software is perfect for companies that want to utilize all its features and functions. In order to do so, you will need at least 10 employees on your team. Pipedrive is an industry-leading CRM platform that offers custom onboarding, and support for your particular business needs with their migration service. They also have a few features we think make them worth consideration.
Commitment to data privacy and security. Pipedrive is GDPR-compliant and offers robust data security measures to ensure your information remains secure.
Open API. The platform is intuitive and easy to use so you can build out the exact features that will help your business grow.
150+ integrations. Pipedrive offers an internal integration interface, or you can work with Zapier to set it up perfectly.
Advanced deal and contact visibility settings. You can easily see what your team is up to and stay in control of the situation.
Enterprise Price: $79/user per month, 21-day free trial .
What’s Great About Freshworks CRM:
The Freshworks CRM application is one of the most popular applications in their suite. With it, you can manage your customer service and sales processes more effectively than ever before. Intended to provide a more focused experience for your company, Freshworks CRM is an enterprise solution that’s easy on the eyes and fits right into any workflow.
You can get started with your business and personal needs right away. They offer the best in one easy-to-integrate system that helps you work smarter, not harder with some unique features that you can find in any system.
Multi-currency and multi-language support. These features are perfect for businesses that operate in more than one country.
Freshcaller integration. With one click, you can make calls between your teams that can be recorded.
Auto-profile enrichment. Get all the contact information, social media, and public data loaded automatically.
Dedicated account manager. Enterprise customers get a dedicated Freshsales CRM staff member who will help you with any needs from your business.
Get started with Freshworks CRM for free.
Enterprise Price: $150/user per month ($1500/month for 10 users), 30-day free trial
What’s Great About Salesforce:
Salesforce is considered the industry leader for CRM software. The company’s platform includes a range of features that are intended to be mobile-first, ensuring your marketing team always has access no matter where they’re working or on the go.
With the ability to align sales, marketing, and customer service teams under one roof with full visibility into their communication patterns, Salesforce is an excellent choice for managing your business relationships. It also offers advantages like:
Enhanced data security. The Salesforce security platform ensures that your most sensitive company information is safe while remaining accessible.
Artificial intelligence-powered business insights. The Salesforce Einstein app is a one-stop-shop for all of your business needs. It offers tailored, specific recommendations to help you with leads and apps that can be customized by any rule or algorithm in existence.
Territory management. Salesforce, the world’s leading enterprise CRM solution is unique among its competitors in that it offers territory management to keep track of your sales teams.
Highly customizable reports. Get a deeper understanding of your customers by getting customized, real-time insights that use segments and cross-channel data that suit your needs.
Enterprise Price: $35/user per month, 15-day free trial.
Zoho CRM offers a range of features for all business sizes and enterprise-level companies. They’re adept at meeting the needs of every size, meaning you’ll find their offerings scale perfectly to fit your company’s particular demands. Their team will even help you migrate to their platform, ensuring a seamless transition between your old system and theirs.
The four levels of Zoho CRM subscriptions allow for more than what the enterprise-level plan offers. The best way to get all of the features and analytics you need is with the Ultimate bundle. The enterprise plan comes equipped with:
Customer journey-based sales features. Growing your business with a fully automated sales process that improves communication, scoring, and deal management.
Artificial intelligence-powered insights. With the AI-powered assistant, you can take advantage of predictive sales and automatic assignment for tasks or leads.
Sales meetings and presentations. Meeting and presentation meetings can be held directly from the CRM platform, letting your team connect virtually.
Extensive customization. The CRM that’s right for your team is waiting for just a click away. With its library of features, extensive software integrations, and third-party apps this system will take care of all needs with ease.
Enterprise Price: Contact for a quote.
What’s Great About Oracle CRM On Demand: It’s no surprise that Oracle CRM On Demand is one of the oldest and most popular CRMS out there for enterprise businesses. If you are looking for an enterprise-level CRM solution, then Oracle’s On Demand service might be right up your alley. The setup process of this software is very simple and it comes with enterprise-grade security features that keep your business data safe.
If you’re in the market for a new CRM software, I suggest taking time to consider Oracle’s On Demand. It has some great features that are worth considering and may offer what your company needs in a straightforward dashboard.
Sales productivity features. You’ll have access to a bevy of features that will make it easy for your team members. You can use lead qualification, sales automation, and real-time reporting so you never miss out on what’s happening in the market.
Inbound and outbound campaigns. You can improve your marketing campaign by using lead management and nurturing tools. These will help you capture, convert, or retain leads into customers.
Industry-specific features. The life sciences, high-tech manufacturing, and wealth management industries are adopting Oracle CRM On Demand because it has features that meet their unique demands.
Extensive integrations. The world is changing faster than ever. With the right tools, you can keep up and stay ahead in this digital age by harnessing all that data at your disposal with Oracle’s Web Services On-Demand API.
Enterprise Price: Varies by department, contact for a quote.
What’s Great About Microsoft Dynamics 365:
Microsoft Dynamics 365 takes a similar approach to that of the HubSpot Growth Platform in that it provides tools for different functions and departments. The solution provides you with one tool to rule them all. from marketing, customer insights, sales, finance, operations, and more, this cloud-based CRM system has it covered.
Microsoft Dynamics 365 takes a customer-focused approach with innovative technology to help you reach your goals. You’ll find all of the features that make up an effective sales machine, including:
Marketing support. You’ll have access to all of the features that you would find in a traditional CRM with marketing automation, lead scoring, and A/B testing.
Conversational intelligence technology. Use the lessons learned from your most successful calls to coach other staff members so they can replicate that success.
Mixed reality product visualizer. The 3-D digital clone of your product in the work environment as if it’s actually there will make a strong impact on potential customers.
Seamless integration with Office 365. Outlook or Microsoft 365 are an excellent suite for expanding your business even more.
Enterprise Price: $85/user per month (10 user minimum)
What’s Great About SugarCRM: The AI-powered ecosystem of tools is an amazing arsenal for your business. users especially like how it can provide you with:
Predictive insights. With AI-powered predictive insights, you’ll be able to maximize your sales pipeline and performance.
Customer experience management tools. Keep on top of things with the CRM tools for data analysis and customer experience monitoring.
Flexible customization. APIs give you the power to automate unique sales processes or take control over system details, so your business can be successful in any situation.
On-premise SaaS options. With SugarCRM, you can easily and securely store all of your customer data on-premise.
Conclusion:
Key Takeaway: The Right Enterprise CRM Solutions Will Help Your Company Grow
CRM software allows companies to more efficiently manage their sales, marketing, and other departments by unifying workflows.
While there are plenty of CRMs out there that can offer such cohesion to businesses, an enterprise CRM system can provide them to large companies at the desired scale.
Which platform is best for your business? We’ve covered eight fantastic enterprise CRM platforms, highlighting their unique features. So go forth and choose one that suits you perfectly. With any of them, we can guarantee success in making sure the needs of this company are met like they were created just for you.
FAQ -Best Enterprise CRM Software 2022:
Which is the No 1 CRM?
There is no one “No. 1” CRM. Different CRMs are better for different businesses, depending on their size, needs, and budget. Some of the most popular CRMs include Salesforce, SugarCRM, and Microsoft Dynamics CRM. However, there are many other CRMs available, so it’s important to research what would be the best fit for your business .
Which CRM software is best?
It depends on your needs. Salesforce and Dynamics CRM are the most popular CRMs, but they’re both expensive and overkill for small businesses .If you’re looking for something more affordable, I recommend checking out Zoho CRM or Bitrix24. They both have a lot of features, and they’re much more affordable than Salesforce or Dynamics CRM.
What is the most commonly used CRM software right now?
The most commonly used CRM software right now is Salesforce. It’s been on the market for over a decade and is favored among small businesses and large enterprises alike. Many of its features are free, and they can be tailored to fit any company’s needs. There are also many Salesforce-certified professionals who can help you set up and use the software effectively.
What CRM does the enterprise use?
There are a variety of CRMs that enterprises use. Salesforce, for example, is a very popular CRM among larger businesses. Other CRMs include Microsoft Dynamics CRM and Oracle CRM. Each CRM has its own strengths and weaknesses, so it’s important to choose the one that will fit your business needs best .
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